Privacy Policly
Effective Date: 1 June 2025
At Bakoki Afrika Holdings Ltd., your privacy is not just a priority — it is a responsibility we hold with pride. Whether you’re shopping for our signature apparel or browsing our site, we are committed to protecting your personal information and being transparent about how we use it.
1. What We Collect
When you interact with our website www.bakoki.co.ke, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via trusted payment providers)
- Purchase history
- IP address and browsing behaviour on our site
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send you order updates and shipping notifications
- Respond to inquiries or customer service requests
- Improve our site’s functionality and your shopping experience
- Share updates, offers, or newsletters (only if you’ve opted in)
- Prevent fraud or unauthorised transactions
3. Cookies and Tracking Tools
Our site uses cookies and similar technologies to provide a smoother shopping experience. Cookies help us:
- Recognise your device
- Remember your cart and preferences
- Measure traffic and improve performance
You may disable cookies in your browser settings, though this may affect site functionality.
4. How We Store & Protect Your Data
All personal information is stored securely and only accessed by authorised personnel. We use industry-standard encryption and security protocols to protect your data during transmission and storage.
5. Sharing Information
We never sell or rent your data to third parties. We may share information only with:
- Trusted service providers (e.g. payment processors, delivery couriers)
- Legal authorities, only if required by law
6. Your Rights
You have the right to:
- Access the data we hold about you
- Correct or update your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
To make a request, simply email us at support@bakoki.co.ke.
7. Third-Party Links
Our website may include links to third-party websites (e.g. payment gateways, social media platforms). We are not responsible for the privacy practices of those websites — please review their policies separately.
8. Updates to This Policy
We may update this Privacy Policy as our services evolve or regulations change. The latest version will always be posted on our website, with the effective date at the top.
🤝 Questions or Concerns?
Please reach out to our team via support@bakoki.co.ke with any questions, concerns, or data access requests.
Bakoki – For Those Who Can.
Thank you for trusting us with your journey.